Career as Customer Service Representative for NCELL, Nepal (Outsourced)

Rolling Plans is a leading name in the field of Human Resource and Customer Care Services in Nepal. Rolling Plans has been operating Contact Centre to provide Customer Services for its client since 2010. Our client, a reputed and well established private sector Telecommunication company, provides network access and Telecommunication services in Nepal.

Customer Service Representative-50


Job Summary:
The Customer Service Representative will be responsible for handling customers’ queries and solving their problems over the phone.

Main Duties:
Respond to customers inquiries using available resources
Provide customers with product and service information
Assist and resolve any customers complaints in a professional manner
Ability to identify customer’s queries

Job Specifications:
Minimum 10+2 completed in any faculty
Good communication skills in both English & Nepali
Ability to troubleshoot and respond to customer’s doubt with convincing answer.

Note: No prior experience required. Freshers are more encouraged to apply.
Only short listed candidates will be called for further selection process.

See more at: http://rollingjob.com/career/index.html

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